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    From QR codes, tablets/iPads to web surveys, Scan365’s offers customer satisfaction, net promoter and other survey technology.

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    We reach all customer touch points within your organisation and delivers actionable online reporting in real-time with innovative feedback Scan365.

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    CSAT and NPS are one of the most complex metrics to both measure and improve performance on. It takes a lot of science and art to deliver outstanding performance.

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    A company can improve customer experience by simple fact that staff will do better knowing that this time they can be assessed by customers. Increase staff engagement.



We provide you with the means to evaluate how you are seen by your customers so that you can seek to understand and maximise the relationships and the strategic options open to you. Read more...


We have a special offer for every company that wishes to try our services. For a limited period of time we can provide your company access to a fully working version of Scan365. Read more...


Many companies that are recognised as leaders in their market, consider making investments to implement comprehensive programs measuring CSAT, NPS® and other KPI`s vital for their businesses. Read more...

Scan365’s customer research technology offers a wide range of integrated solutions for capturing real-time customer feedback from your customer’s Point-of-Experience: that is, the moment your customer experiences your service or product.
Scan365 uses an artificial intelligence engine which runs a natural language processing analysis on received comments in order to categorise your customer needs, opinions and drivers.
We enable understanding on how your organisation is perceived, what differences there are between your branches, providing new availability where sales targets are not only one factor which determines your staffs accountability for your success.